Privacy Policy
Last updated: March 15, 2026
1. Information We Collect
When you make a purchase, we collect information necessary to process your order, including your email address, Discord server invite link, and payment information (processed securely by SellAuth — we do not store card details). We may also collect basic usage data such as IP addresses and browser type for security and fraud prevention purposes.
2. How We Use Your Information
We use collected information solely to: deliver your purchased services, send order confirmations and delivery notifications, provide customer support, prevent fraud and abuse, and improve our services. We do not sell, rent, or trade your personal information to any third parties for marketing purposes.
3. Payment Processing
All payments are processed by SellAuth, a third-party payment processor. We do not store or have access to your full payment card details. SellAuth's privacy policy and security practices govern the handling of your payment data. By making a purchase, you also agree to SellAuth's terms.
4. Data Retention
We retain order records for up to 12 months for support and dispute resolution purposes. Email addresses used for purchases may be retained for up to 24 months. You may request deletion of your data at any time by contacting us, subject to legal retention requirements.
5. Cookies
Our website uses minimal cookies necessary for site functionality. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect site functionality.
6. Third-Party Services
Our site may integrate with Discord (for server delivery) and SellAuth (for payment processing). These third parties have their own privacy policies and we encourage you to review them. We are not responsible for the privacy practices of these external services.
7. Security
We implement industry-standard security measures to protect your personal information. All data transmission is encrypted via SSL/TLS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
9. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data; object to or restrict processing; and data portability. To exercise any of these rights, contact us at support@boostplug.com. We will respond to requests within 30 days.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
For any privacy-related questions or requests, please contact us via our Discord server or at support@boostplug.com.